Refund policy
We want you to love every part of your RNECESSITIES experience. Because each item is custom-made, we do not accept returns or exchanges for:
-Buyer’s remorse or change of mind
-Wrong size, color, or design selected
Damaged, Defective, or Incorrect Items
If something arrives damaged or not quite right, don’t stress — we’ve got you.
Please contact us within 10 days of delivery with:
1. Your order number
2. Clear photos of the issue
3. A short note explaining what happened
Once confirmed, we’ll send a replacement or issue a full refund. In most cases, you won’t need to return the original item.
Lost or Delayed Packages
If your package seems lost or is delayed past the estimated delivery window, reach out to us. We’ll help track it down and, if needed, arrange a replacement or refund.
RNECESSITIES is not responsible for:
-Delays caused by the shipping carrier or customs clearance
-Lost or stolen packages after delivery confirmation
-Incorrect addresses entered by the customer
💌 Contact Us
For any questions or order concerns, reach us at:
📧 support@rnecessities.com
Thank you for supporting a nurse-owned brand. Each order helps us continue creating thoughtful products for every shift — on shift and off shift.
Defined by care. Designed for life.